Telesales Officer

VACANCY ANNOUNCEMENT

Workforce Recruitment Services (WRS) registered under the Laws of Malawi with registration number 132618 of P.O. Box 31296, Chichiri, Blantyre 3, is a recruitment, Outsourcing and Cleaning Services Agency. We are inviting applications for the following position on behalf of our Client.

Telesales Officer

Job Summary

To generate sales leads and convert them into customers through outbound calls, to qualify leads based on customer interest, budget and decision. The ideal candidate should possess excellent communication skills, persuasive attitude and a passion for meeting sales targets.

Key Responsibilities

• Make outbound calls to potential customers to promote products/services.
• Build rapport with customers, understand their needs, and provide tailored solutions
• Meet or exceed monthly sales targets
• Handle customer objections, concerns and complaints professionally
• Update customer records and sales database.
• Stay informed about products/services, industry trends and competitors.
• Collaborate with internal teams (marketing, customer services) to enhance sales efforts.

Qualifications and Experience

• Bachelor of Science in Statistics and Mathematics or equivalent
• 1-2 years of telesales experience or similar sales role.
• Proven sales track record
• Excellent communication, negotiation and persuasion skills.
• Strong customer service orientation
• Ability to work in a fast-paced environment.
• Basic computer skills esp Excel, CRM software and Microsoft Office.

Qualified candidates are requested to send their applications & Curriculum Vitae to   applications2.workforce@gmail.com or deliver by hand to Workforce Recruitment Services Offices, New Naperi, Next to Joy Radio, Blantyre, by Friday, September 27^th  2024.

Workforce Recruitment Services (WRS) is an equal opportunity employer and qualified female candidates are encouraged to apply.

Only shortlisted candidates will be acknowledged.