Quality Controller

Job Title: Quality Controller

Location: Lilongwe, Malawi

Purpose of the Job:

To maintain up to date knowledge of the performance of Buffalo’s product in the field, to conduct all field mechanic trainings, and to monitor quality in Buffalo assembly processes.

World Bicycle Relief empowers communities in rural regions around the world to thrive with life-changing bicycles. We envision a world where distance is no longer a barrier to education, health services, and economic opportunity. A catalyst for change, World Bicycle Relief helps people in need realize their goals by providing a tool that will support them to access these critical services. Equipped with a purpose-designed Buffalo Bicycle from World Bicycle Relief, students, health workers and entrepreneurs in low-income regions create opportunities for themselves, their families, and entire communities.

We are a mission-driven, global not -for-profit that manages a highly refined bicycle supply chain from design through final distribution. World Bicycle Relief uses an innovative business model to create sustainable bicycle ecosystems. Through World Bicycle Relief’s 501(c)3, we provide transport solutions to those who cannot afford them, and through Buffalo Bicycle Limited, we sell the rugged Buffalo Bicycle and spare parts. Buffalo Bicycle Limited also offers users repair and maintenance services via trained local mechanics and a retail network of more than 100 shops. WBR has distributed more than 785,331fit -for-purpose bicycles and trained 3,388 community-based mechanics. Girls with Buffalo Bicycles are 19% less likely to drop out of school; dairy farmers earn 23% more income; and health workers reach 88% more patients

Job Specifications

Key responsibilities:

• Bicycle Assembly and Quality Control
• Conduct regular quality reviews of assembly facility operations
• Check the quality of assembled bikes
• Check the quality of received goods
• Assist in resolving and communicating technical issues related to bicycle quality and assembly
• Monitor assemblers to ensure the use of proper tools and report replacement needs.
• Conduct all Field Mechanic Trainings
• Assist in the setup of successful training sessions for Field mechanics and the development of effective training materials.
• As needed, support and monitor trained mechanics either by phone communication or in-person visits.

Requirements:

• Diploma in Mechanical Engineering and/or other related qualification
• A minimum of 2 years’ hands-on experience in a similar position

Skills and Personal Attributes:

• Excellent English language and inter-personal skills.
• Attention to detail
• Facilitation skills
• Organizational skills
• Effective communication skills
• Excellent planning skills
• Excellent quality management skills

Applications must be sent to the following email address: recruitmentmalawi@worldbicyclerelief.org

Deadline for receiving applications is 05 October 2024.