Nurse/Receptionist

The Kamuzu University of Health Sciences (KUHeS) is a University and Centre of Excellence in health education, research, and innovation whose mission is ‘to advance knowledge, professional competencies, skills, and innovations in health sciences through high-quality student-centred and innovative education and research that responds to and influences the global/national policy, health, and development needs in an efficient, sustainable, and result-oriented manner’.

The BT-BT Clinical Research Facility is a collaborative effort between the Kamuzu University of Health Sciences (KUHES) and the University of Glasgow (UoG), supported financially by the Scottish Government, the World Bank, and KUHES. Situated at KUHeS main campus in Blantyre, along Mahatma Gandhi Road, the facility represents a significant advancement in the capacity and capability of clinical research in Malawi. It has a transformative impact on local healthcare delivery and operates as a self-sustaining, future-proofed translational research program in partnership with the government, major funders, and the international pharmaceutical industry.

KUHeS is inviting applications from suitably qualified individuals to apply for the following vacant positions at the BT-BT Clinical Research Facility based in Blantyre.

Nurse/Receptionist

Job Overview

Reporting to the Laboratory Manager, the Nurse/Receptionist will be responsible for providing customer service, administrative support, and assist with clinical procedures.

The successful candidate will be offered an initial two-year contract, which will be renewable subject to satisfactory performance.

Key Responsibilities

• Manage front desk operations, schedule appointments, and handle client registrations.
• Update patient records, scan documents, and maintain confidentiality.
• Process payments, handle billing inquiries, and manage insurance verification.
• Prepare patients for phlebotomy, specimen collection, and testing.
• Assist laboratory staff with procedures, testing, and sample processing.
• Take vital signs, document patient information, and prepare patients for examinations.
• Assist researchers with study coordination, data collection, and documentation.
• Maintain accurate records of study participants and specimen storage.
• Ensure compliance with research protocols and regulations.
• Communicate effectively with clients, laboratory staff, and researchers.
• Provide clear instructions, educate clients on procedures, and address concerns.

Requirements

Applicants for the position of Nurse/Receptionist must have at least the following:

• Diploma in Nursing from a reputable and accredited institution
• Be a registered nurse
• One year of experience in a healthcare or laboratory setting
• Excellent communication, organizational, and interpersonal skills.

Preferred Attributes and Qualifications

• Experience in a research or diagnostic laboratory
• Knowledge of medical terminology, laboratory procedures, and regulations
• Familiarity with laboratory information systems (LIS).

APPLICATION PROCEDURE

Interested individuals meeting the requirements above should submit applications including: cover letter, certified copies of certificates; detailed CV including names, emails and phone contacts of three (3) traceable professional referees to:

The Registrar

Kamuzu University of Health Sciences

Private Bag 360

Chichiri

Blantyre 3

Or email to: recruitment@kuhes.ac.mw

Applicants submitting via email must indicate the title of the post in the subject line of the email. Applications should be submitted by 21^st November, 2024. Only shortlisted candidates will be acknowledged.

KUHeS is an equal opportunity employer and therefore encourages applications from qualified men and women.

Note:  The successful candidates will be requested to undergo a safeguarding check prior to appointment and periodically during employment.