CUMO Microfinance Limited is a not-for-profit rural microfinance company providing financial and non-financial services at village level. CUMO currently serves over 85,000 clients (80% are women) across 26 districts of Malawi.

In line with its growth plan, CUMO is inviting applications from suitably qualified and experienced persons to fill the following position:

Job Title: MIS Officer

Nature of Contract: 3 years

Duty Station: Lilongwe

Reporting to: The MIS Manager

Job Summary:

Working closely with the MIS Manager, the MIS Officer will be responsible for proper maintenance of ICT systems and provision of required technical support to system users.

Specific Duties:

• Managing and supporting the major systems including the domain controller, internet/email system and the entire LAN environment.
• Installation, configuration and upgrading of software
• Ensure anti-virus software and SUS server are up to date
• Maintaining, troubleshooting and upgrading all computer hardware including servers, workstations, print and other peripheral equipment.
• Implementing backup and recovery procedures
• Maintaining database integrity by ensuring data is correctly captured and reports are produced timely.
• Assess the adequacy of existing software systems and recommend improvement
• Providing technical guidance in procurement and installation of computer hardware and their efficient use
• Ensuring that the organization’s web page is regularly updated
• Any other duties as assigned by the MIS Manager.

Qualifications & Competencies:

• A minimum of a Diploma in IT obtained from a recognized institution with three years experience working in IT field.
• High proficiency in installing, configuring, upgrading, troubleshooting and repairing software, hardware and computer peripherals
• Proficiency in managing and troubleshooting LAN and domain based systems
• Considerable experience and knowledge in installing and supporting Windows operating systems and MS Office products
• Knowledge of current trends in information technology
• Good analytical and communication skills

CUMO pays competitive salary including housing allowance, medical cover and end of term gratuity among others.

Only shortlisted candidates will be contacted. Applications including full résumé, cover letter and contact details of three work-related referees should be sent not later than 12th November, 2024 to:

The Finance & Administration Manager
CUMO Microfinance Limited
Plot 6/278, Area 6
P O Box X 99,
LILONGWE
Email: cumo@cumomw.com