At Future SACCO, we are a member-focused financial cooperative dedicated to providing innovative and accessible financial solutions. Our goal is to grow our membership through exceptional marketing strategies while delivering outstanding member services. We strive to empower our members with accessible financial services while fostering long-term relationships built on trust and exceptional service.

We are currently seeking to fill the below key position:

Member Service Officer

 Location: Blantyre

Job Type: Short Term Contract

Key Responsibilities:

• Group Lending Management
• Member Recruitment & Onboarding
• General Member Services
• Member Education & Support
• Cross-Selling Products & Services
• Customer Relationship Management
• Loan Processing & Follow-Up
• Reporting & Documentation

Qualifications:

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Previous experience in a SACCO, banking, or financial services role is preferred.
• Knowledge of group lending principles and best practices.
• Strong interpersonal and communication skills, with a passion for delivering excellent customer service.

Application Deadline: 23^rd September 2024 How to Apply:

Submit your resume and cover letter to vacancies@futuresacco.com.