POSITION : Human Resources Services Manager

Grade : C2

Organisational Unit : HR and Org Development

Reporting To : Deputy Director- Human Resources

Duty Station : Head Office

Job Type : Full-time

KEY RESPONSIBILITIES:

• Reviewing, recommending and implementing sound Human Resources policies
• Designing, implementing and monitoring action plans intended to impact employee satisfaction and motivation.
• Providing information concerning human resources policies procedures.
• Developing, implementing and reviewing employee relations policies for enhancement of positive working environment and a dynamic workforce.
• Ensuring that HR processes are working as intended and are designed to support business & organization Objectives
• Monitoring, analysing and report on employee movements in the organization, staff turnover and retention
• Investigating trend data on resourcing issues and probe underlying causes of success and failure in placements in order to create a more effective resourcing process.
• Working with Heads of Divisions to develop a clear understanding of the current to long term staffing requirements based on business strategy.
• Reviewing the human resources information system quarterly reports on human resources activities and statistics
• Recommending appropriate action to management on issues affecting employees
• Monitoring and controlling expenditure of the departmental budget
• Supervising the Human Resources Consultants and Records Administrators
• Administering leave and ensure that it is in line with the laid down procedures

EDUCATION AND EXPERIENCE

Applicants should have the following qualifications, experience and skills: –

• Master’s Degree in Human Resource Management/ Business Administration, Public Administration
• Excellent computer skills and knowledge of Human Resources Information Systems (HRIS); and demonstrated skills in database management and record keeping
• Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, and preventive labour relations, preferred.
• General knowledge of labour laws and best practices in Malawi
• Should have at least 10 years’ HR work related experience in a busy office

ATTRIBUTES AND COMPETENCIES

• Strong organizational and analytical skills
• Ability to form working relationships with people at all levels
• Ability to provide team leadership and to develop trust and demonstrate fairness
• Excellent communication and Interpersonal skills
• Attention to detail and ability to work independently and manage challenges
• Strong interviewing skills
• Meticulous attention to detail
• Numerical skills
• Excellent IT skills
• Good understanding of labour laws

Interested candidates should submit their application through MRA recruitment portal: https://careers.mra.mw

Closing date for receiving applications is Friday, 18th October, 2024.