Director ICT

Malawi Revenue Authority (MRA)

POSITION : Director ICT

Grade : B2

Organisational Unit : ICT

Reporting To : Commissioner General

Duty Station : Head Office

Job Type : Full-time

RESPONSIBILITIES
  • Formulating and deploying long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies.
  • Overseeing ICT division operational and strategic planning, including business requirements, project planning, organizing and negotiating the allocation of resources.
  • Leading ICT operational and strategic planning to achieve business goals by fostering innovation, prioritizing ICT initiatives, and coordinating the evaluation, deployment, and management of current and future ICT systems across the organization.
  • Overseeing development and maintenance of an appropriate ICT organizational structure that supports the needs of the business.
  • Coordinating and facilitating consultation with stakeholders to define business and systems requirements for new technology implementations.
  • Leading the planning and delivery of its ICT programs and projects, which includes playing the role of Project Manager on all ICT and related projects.
  • Implementing appropriate ICT security and governance systems to protect the integrity and security of all systems and data, which includes prioritising cyber security and data protection in the establishment and maintenance of all systems.
  • Formulating, tracking, and controlling the annual operating and capital information technology budgets.
  • Leading in identification of opportunities for the appropriate and cost-effective investment of financial resources in ICT systems and resources, including staffing, sourcing, purchasing, and in-house development.
  • Coordinating development and implementation of all ICT policies, standards and procedures, including those for architecture, risk and security, disaster recovery, purchasing, and service provision.
  • Leading in reviewing hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
  • Authorizing and overseeing the development, deployment, monitoring, maintenance and support of all hardware and software based on department needs.
  • Reviewing performance of ICT systems and ICT Infrastructure to determine operating costs, productivity levels, and upgrade requirements in order to make recommendations on improvements.
  • Overseeing planning and execution of training plans for capacity building for the division.
  • Coaching, mentoring and empowering employees in the division.
  • Managing ICT staffing, including recruitment, supervision, scheduling, development, performance, evaluation, and disciplinary actions.
EDUCATION AND EXPERIENCE
  • Minimum of Master’s Degree in Computer Science or Information Technology or Business Information System or any ICT related field
  • At least ten (10) years’ experience managing ICT operations in a complex organization.
ATTRIBUTES AND COMPETENCIES
  • Must have strong project management skills.
  • Must have ability to develop and implement ICT strategies aligned with MRA goals
  • Must have proven experience in leading ICT teams and managing budgets.
  • Must have strong demonstrated planning, organising, and coordinating skills.
  • Must have ability to develop and mentor ICT staff.
  • Must have strong budgeting and resource management skills.
  • Must have strong leadership and interpersonal skills.
  • Must possess a demonstrated ability for risk management.
Interested candidates should submit their application through MRA recruitment portal: https://careers.mra.mw 
.
Closing date for receiving applications is 4th February, 2025.

To apply for this job please visit careers.mra.mw.