Accounting and Marketing Positions

Moors World of Sport – The Home of Sports Betting

VACANCIES

1. Accountant/Bookkeeper

Location: Blantyre, Malawi
Company: Moors World of Sport – The Home of Sports Betting

Are you a skilled Accountant/Bookkeeper with a knack for organization and an interest in sports betting? Join Moors World of Sport, a leading name in the betting industry, as we expand operations in Malawi.

Key Responsibilities

●  Regulatory Compliance:

    • Liaise with government bodies, including the Malawi Revenue Authority, to ensure compliance with tax and reporting obligations.
    • Oversee the acquisition and renewal of business licenses and permits.
  • Financial Management:
    • Reconcile and track all company expenses, bank accounts, and mobile money wallets.
    • Maintain financial records in an audit-ready format for presentation to management, the board, and regulatory bodies.
  • Team Collaboration:
    • Work closely with our vibrant local team in Blantyre.
    • Report directly to the head office team in Zimbabwe, ensuring seamless communication and operational alignment.

Candidate Profile

  • Proven experience in accounting or bookkeeping, preferably with exposure to regulatory environments in Malawi.
  • Familiarity with the sports betting industry is a significant advantage.
  • Exceptional organizational skills with attention to detail and accuracy.
  • Strong communication abilities to coordinate with diverse teams.
  • Proficiency in financial reconciliation and reporting systems.
  • College diploma or equivalent. Bachelor’s degree is a plus.

Remuneration

The compensation package will be competitive and commensurate with your experience and the practical value you bring to the company. Expected range between 400K – 800K MWK/ month for the right candidate.

How to Apply

Interested candidates should send their CV, along with a cover letter highlighting their relevant experience, to careers@betting.co.mw by 31st January 2025. Be part of an exciting journey with Moors World of Sport – where passion for sports meets professional excellence.

2. Marketing Assistant/Coordinator

Location: Blantyre or Lilongwe, Malawi
Company: Moors World of Sport – “The Home of Sports Betting”

Overview:

Moors World of Sport is seeking a vibrant, motivated, and dynamic individual to join our team as a Marketing Assistant/Coordinator. This role is pivotal to the growth and development of our Malawi operations in the competitive sports betting and gaming industry.

Key Responsibilities:

  • Collaborate with the management team to develop and execute marketing strategies that enhance the company’s brand visibility and customer engagement.
  • Establish and maintain relationships with key stakeholders, including:
    ○  Merchandising experts.
    ○  Shop fit-out professionals.
    ○  Billboard and outdoor advertising vendors.
    ○  Brand marketing agencies.
    ○  Media buying houses. (Radio, TV & other)
  • Identify and capitalize on new marketing opportunities to position Moors World of Sport as a market leader
  • Coordinate promotional campaigns across online and retail platforms to boost customer acquisition and retention.
  • Monitor and report on marketing performance metrics, adjusting strategies to meet targets.
  • Manage budgets related to marketing initiatives to ensure cost-effectiveness.

Qualifications and Skills:

  • Proven experience in marketing, with a track record of success in brand development and campaign execution.
  • Strong network and contacts within Malawi’s marketing industry, including media, merchandising, and advertising sectors.
  • Knowledge of the sports betting or gaming industry is advantageous but not essential.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Highly organized and capable of multitasking in a fast-paced environment.
  • Ability to work independently while contributing to a collaborative team.
  • College diploma or equivalent . Bachelor’s or Masters degree is a plus.

Remuneration:

The compensation package will be competitive and based on the candidate’s qualifications, experience, and ability to meet key deliverables.

Why Join Us?

  • Be part of a vibrant, innovative team driving the growth of a leading brand in Malawi.
  • Opportunity to work in a dynamic and fast-growing industry.
  • A supportive work environment that values creativity and results.

How to Apply:

If you are a motivated marketing professional with a passion for driving results and making an impact, we’d love to hear from you! detailing your relevant experience and why you are the perfect fit for this role.

Interested candidates should send their CV and cover letter detailing relevant experience and why you are the perfect fit for this role, to careers@betting.co.mw by 31st January 2025.

Be part of an exciting journey with Moors World of Sport – where passion for sports meets professional excellence!

3. Customer Support Agent – Job Description

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Agent in our Contact Center. The successful candidate will be responsible for providing exceptional customer service to our clients in Malawi. As a key member of our customer support team, you will play a crucial role in resolving inquiries, addressing concerns, and ensuring overall customer satisfaction.

Responsibilities

  • Handle customer inquiries and issues through various communication channels (phone, email, chat).
  • Provide accurate and timely information to customers while maintaining a professional and empathetic demeanour.
  • Troubleshoot and resolve customer problems, ensuring a positive resolution.
  • Effectively navigate and utilize the company’s customer support systems and databases.
  • Collaborate with other team members and departments to address customer needs.
  • Escalate complex issues to higher-level support as needed.
  • Reports to the Customer Service Team Leader

Qualifications and Requirements

  • Fluent in both English, Chichewa & Nyanja (written and spoken).
  • Some experience in customer service or a related role.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving and decision-making abilities.
  • Ability to work in a fast-paced and dynamic environment.
  • Familiarity with customer support systems and tools is a plus.
  • Availability to work flexible hours, including evenings and weekends.

Skills

  • Bilingual proficiency in English and Chichewa and/or Nyanja.
  • Customer-focused attitude.
  • Strong interpersonal skills.
  • Attention to detail.
  • Time management and multitasking abilities.

Experience

  • Minimum 1 year experience in customer support or related role.

Education

  • College diploma or equivalent. Bachelor’s degree is a plus.

Application Deadline is the 31st January 2025.

All applications to be sent to careers@betting.co.mw with an accompanying cover letter outlining why you have the requisite skills to handle this opportunity and highlight how you will aim to excel in this role.