Our client, a leading telecommunication Service provider is seeking energetic, aggressive, and self-motivated and result oriented individuals to join its team in the position mentioned below to work under its Networks Department:

FIELD SERVICE TECHNICIAN

Job Description

• Install, maintain, and troubleshoot telecommunications network equipment including routers, switches, fiber optics, and wireless devices.
• Perform on-site diagnostics and repairs for both residential and commercial network systems.
• Provide technical support to customers by identifying issues and resolving them efficiently.
• Conduct system upgrades and equipment replacements as necessary.
• Ensure adherence to safety standards and industry regulations during installations and service calls.
• Document all service activities, including network configurations, repairs, and customer communications.
• Collaborate with the technical team and network engineers to ensure network uptime and service quality.
• Work with customers to schedule site visits and provide updates on service status.
• Maintain inventory of tools and parts, ensuring that all equipment is available for job completion.
• Provide training and guidance to customers on system use and basic troubleshooting.

ESSENTIAL KNOWLEDGE

• Conversant with database
• Generic Competencies
• Self-Starter
• Teamwork
• Integrity
• Interpersonal skills
• Customer orientation

COMPETENCIES

Functional competencies

• Ability to interpret financial data
• Strong marketing analytical skills
• Forecasting
• Excellent planning skills
• Creative and Innovative
• Ability to innovate and deliver value to business at multiple levels will play an important role

EDUCATIONAL QUALIFICATIONS, ESSENTIAL KNOWLEDGE AND COMPETENCIES

• Bachelor of Engineering Degree/Diploma (Electrical & Electronics, IT or related fields )
• Proven experience as network technician or relevant position
• Outstanding diagnostic, problem-solving and analytical skills
• Good communication skills
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
• Ability to innovate and deliver value to business
• Personal Integrity and good interpersonal relationship
• Must have excellent organizational and communication skills.
• Highly organized and good at implementation
• Time management skills with commitment to project timeline.
• Self-motivational skills
• Good analytical and problem solving skills.

RELEVANT EXPERIENCE

• At least 3-4 years working experience with in Telecoms.
• Exhibits good level of creativity and resourcefulness.
• Planning
• Presentation skills

Applications should be sent to: applications2.workforce@gmail.com by Friday 29th November 2024 close of business.

Note: Only shortlisted candidates will be engaged.