Office Manager

Section: Management & Administration

Title of Post: Office Manager

Post Objective:

The Office Manager will ensure smooth day-to-day office operations, providing administrative support, greeting visitors, and managing basic office tasks to maintain an organized and welcoming environment.

Immediate Supervisor: Administrative Support Coordinator

Key Tasks:

• Greet visitors and ensure they are directed appropriately.

• Answer and direct phone calls, taking messages as needed.

• Manage incoming and outgoing mail, packages, and deliveries.

• Maintain office supplies inventory and place orders as needed.

• Ensure the cleanliness and organization of the office.

• Assist with scheduling meetings and managing calendars for staff.

• Perform general clerical duties, including photocopying, scanning, and filing documents.

• Assist with travel arrangements and booking accommodations.

• Provide support with basic administrative tasks as requested by staff.

Qualifications and Experience/Skills:

• 1-2 years of experience in a receptionist or administrative support role.

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

• Strong communication and customer service skills.

• Ability to multitask and prioritize responsibilities.

• Attention to detail and organizational skills.

Competencies and Skills Required:

• Communication.

• Time management.

• Organization.

• Customer service.

• Basic computer skills