Malawi Revenue Authority (MRA)
POSITION : Human Resources Services Manager
Grade : C2
Organisational Unit : HR and Org Development
Reporting To : Deputy Director- Human Resources
Duty Station : Head Office
Job Type : Full-time
KEY RESPONSIBILITIES:
- Reviewing, recommending and implementing sound Human Resources policies
- Designing, implementing and monitoring action plans intended to impact employee satisfaction and motivation.
- Providing information concerning human resources policies procedures.
- Developing, implementing and reviewing employee relations policies for enhancement of positive working environment and a dynamic workforce.
- Ensuring that HR processes are working as intended and are designed to support business & organization Objectives
- Monitoring, analysing and report on employee movements in the organization, staff turnover and retention
- Investigating trend data on resourcing issues and probe underlying causes of success and failure in placements in order to create a more effective resourcing process.
- Working with Heads of Divisions to develop a clear understanding of the current to long term staffing requirements based on business strategy.
- Reviewing the human resources information system quarterly reports on human resources activities and statistics
- Recommending appropriate action to management on issues affecting employees
- Monitoring and controlling expenditure of the departmental budget
- Supervising the Human Resources Consultants and Records Administrators
- Administering leave and ensure that it is in line with the laid down procedures
EDUCATION AND EXPERIENCE
Applicants should have the following qualifications, experience and skills: –
- Master’s Degree in Human Resource Management/ Business Administration, Public Administration
- Excellent computer skills and knowledge of Human Resources Information Systems (HRIS); and demonstrated skills in database management and record keeping
- Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, and preventive labour relations, preferred.
- General knowledge of labour laws and best practices in Malawi
- Should have at least 10 years’ HR work related experience in a busy office
ATTRIBUTES AND COMPETENCIES
- Strong organizational and analytical skills
- Ability to form working relationships with people at all levels
- Ability to provide team leadership and to develop trust and demonstrate fairness
- Excellent communication and Interpersonal skills
- Attention to detail and ability to work independently and manage challenges
- Strong interviewing skills
- Meticulous attention to detail
- Numerical skills
- Excellent IT skills
- Good understanding of labour laws
Interested candidates should submit their application through MRA recruitment portal: https://careers.mra.mw
Closing date for receiving applications is Friday, 18th October, 2024.